Can I customise the inside of a greeting card?
No. Our greeting cards are supplied blank inside and we’re not currently able to add personalised messages or printed wording to the inside of cards.
Can you create a custom design for me?
Possibly.
If you’re looking for a small variation to one of our existing designs, such as a wording change or minor adjustment, we may be able to help.
If you’re looking for something completely new, please get in touch through the Contact Us page with as much information as possible. We’ll let you know whether it’s something we’re able to create.
What printing method do you use for tote bags?
We use a mixture of high-quality screen printed transfers and DTF (Direct to Film) transfers, depending on the artwork, colours and design.
If you have a preference for a particular print method, please contact us before ordering and we can confirm what will be used for the product you’re interested in.
We only use high-quality transfers selected to suit the product and artwork.
What printing method do you use for T-shirts?
We currently use a mixture of DTG (Direct to Garment) and DTF (Direct to Film) printing, depending on the design and garment.
With DTG printing, the garment may occasionally have a slight vinegar-like smell when it first arrives. This comes from the pre-treatment used during the printing process and is completely normal.
The smell should disappear after the garment is aired or washed.
Can you ship to a country that isn’t listed on the website?
Not at the moment.
We’re currently only able to ship to the destinations available at checkout. If your country isn’t listed, we’re unfortunately unable to send an order there at this time.
Do you offer digital downloads?
No. We do not currently sell digital downloads or digital artwork files.
All artwork must be purchased as a physical product, such as a greeting card, art print, T-shirt or accessory.
Are greeting card orders tracked?
Smaller greeting card orders are normally sent by standard post and do not include live tracking.
We retain proof of posting and, where available, can request delivery confirmation from Royal Mail.
Larger orders are sent using a tracked delivery service.
Can you ship an order directly to the recipient?
Yes. You can enter the recipient’s address as the delivery address at checkout.
Prints, clothing, accessories and other gift items are packed neatly and can be sent directly to the recipient.
Greeting cards can also be sent directly, but please note that we’re not currently able to handwrite or personalise the inside, so they will arrive blank.
We do not include pricing information inside parcels. If you would also prefer us to leave out the packing slip, please add a note to your order or contact us after placing it.
Do you offer gift receipts?
Not at the moment.
However, invoices and pricing information are not included inside parcels.
I’ve spotted an issue with some artwork. What should I do?
If you notice an issue such as incorrect spelling, a typo or something that doesn’t look right, please get in touch through the Contact Us page.
If the artwork can be corrected, we’ll update it as soon as possible.